COMPANY OVERVIEW:

Ascend is a leading healthcare service provider in the East Bay, renowned for its commitment to delivering exceptional care to children with special needs and their families. As a woman-driven, pediatric therapist-led organization, Ascend is dedicated to making a positive impact in the community. We are excited to announce the upcoming opening of our Manteca outpatient clinic/preschool and are seeking a dynamic Administrative Coordinator/Clinic Coordinator to join our expanding team.
This position will start part time but will transition to full time in the future.

POSITION OVERVIEW:

We are looking for a dedicated and detail-oriented professional with strong administrative and organizational skills to support the daily operations of our clinic. The ideal candidate will have experience in healthcare administration, scheduling, and customer service. This role requires excellent multitasking abilities, a passion for helping others, and the capacity to thrive in a fast-paced, collaborative environment.

QUALIFICATIONS:

• Bachelor’s Degree required.
• Minimum of 2 years of experience in office administration or a related field.
• Strong communication, interpersonal, and time-management skills.
• Exceptional organizational and multitasking abilities.
• High attention to detail and accuracy.
• Proficient in Microsoft Office Suite and online tools such as Google Drive, Google Chat, and Zoom.
• Ability to work both independently and as part of a collaborative team.
• Customer service experience preferred; healthcare experience is a plus.
• Spanish language skills are preferred but not required.

• Perform a variety of administrative duties, including scheduling appointments, answering phone calls, and responding to emails.
• Coordinate interviews, onboarding, and training programs for new staff.
• Maintain accurate records, manage online documents, and ensure timely filing and reporting.
• Assist the Clinic Coordinator in managing staff caseloads and client appointments.
• Support the director and therapist team with day-to-day responsibilities and special projects.
• Coordinate and book travel arrangements for staff and clients.
• Assist in planning and executing events, including follow-up tasks.
• Provide comprehensive support to staff, including equipment management and inventory control.
• Greet clients (both children and adults) and handle inquiries in a professional and welcoming manner.
• Prepare and distribute minutes of staff meetings, and manage the flow of forms and documents.
• Assist with bi-monthly cross-checking of client payments with billing.
• Create and maintain client files, ensuring data integrity and security.
• Provide backup support for the Clinic Coordinator and other administrative staff as needed.