Administrative Coordinator Multi-Specialty Care at Ascension

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Navigation, Medical Scheduling, EHR Proficiency, HIPAA Compliance, Insurance Verification, Patient Communication, Calendar Management, Clinical Coordination, Problem Solving, Multi-specialty Care

Industry

Hospitals and Health Care

Description

Your future role at a glance Location: Austin, TX Facility: Seton Medical Center Austin Department/Specialty: Multi-Specialty Care Schedule: Day Shift | Monday - Friday 8:00a - 5:00p How you'll make an impact in this role Command Multi-Specialty Patient Flow: Direct front-end patient navigation by checking patients in and out, ensuring a welcoming environment across diverse and sensitive clinical specialties. Orchestrate Complex Care Scheduling: Own the end-to-end scheduling matrix for all return appointments, follow-up visits, and internal procedural referrals across multiple specialized departments. Lead Specialized Procedure & Medication Coordination: Manage the dedicated scheduling, tracking, and logistical coordination for specialized clinical treatments, including Botox therapies and complex Infusion services. Execute Agile Provider Calendar Reclamation: Rapidly and tactfully restructure patient appointments and reschedule clinic blocks in response to short-notice provider PTO, call-ins, or schedule shifts. Provide Cross-Functional Operational Coverage: Seamlessly pivot and deploy across the practice to support frontline reception, check-in desks, and infusion scheduling queues based on daily operational volume. Maintain High-Security Data Integrity: Ensure precise demographic capture, insurance check-ins, and scheduling entries within the EHR in strict compliance with HIPAA and institutional guidelines. What minimum qualifications you'll need Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. What additional requirements you'll need Proven Healthcare Experience: Minimum of 2 years of direct experience working within a fast-paced medical clinic or hospital outpatient environment. Multi-Specialty Scheduling Agility: Proven success managing complex, high-volume appointment matrixes; experience with specialized scheduling (e.g., Infusion, Oncology, or Neurology) is highly advantageous. Elite Adaptability & Problem-Solving: A resilient professional who can effortlessly switch between different medical specialties and handle sudden, last-minute calendar changes with composure. Exceptional Communication & Empathy: Superior interpersonal skills necessary to interact compassionately with patients navigating high-acuity illnesses (such as cancer or neurological disorders). Technical System Competency: High proficiency in navigating Electronic Health Record (EHR) platforms and advanced multi-provider scheduling modules. Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Equal employment opportunity employer Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates. Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Manage patient flow and complex scheduling for multiple clinical specialties, including specialized treatments like infusions and Botox. Coordinate provider calendars and maintain high-security data integrity within the EHR system.