WHAT WE’RE LOOKING FOR:

We value individuals who are proactive, solutions-focused, and dedicated to doing things the right way the first time. If you take pride in your work, enjoy organizing complex systems, and are driven by achieving excellence, you’ll thrive here.
This is a detail-heavy and knowledge-rich role that requires consistent learning, clear written and verbal communication, and an understanding that strong performance includes both day-to-day tasks and long-term growth. We’re looking for someone who takes initiative, thrives under responsibility, and consistently looks for ways to support the team. Flexibility to occasionally stay late to finish time-sensitive work is part of the expectation.

Requirements:

• Strong written and verbal communication skills—must be able to write clear, professional emails without the use of AI.
• Attention to detail, a must.
• Professional demeanor and ability to represent the company with integrity.
• Previous experience with Canva and social media platforms with a business focus.
• Familiarity with Microsoft 365 Suite (SharePoint, Teams, Word, Excel, Outlook, One Drive, Planner, etc.).
• Tech comfort: ability to navigate laptops, printers, mobile devices.
• Proven ability to work independently and take ownership of tasks from start to finish without constant oversight.
• Commitment to ensuring accuracy and compliance in all areas of responsibility.
• Excellent analytical and numerical skills; ability to interpret and manage data effectively.
• Organized, efficient, and able to manage multiple priorities with grace and professionalism.
• Experience in real estate or a similar professional service environment is a plus

• Deliver high-level, reliable administrative support for the Sales Director and agents.
• Serve as the primary liaison between the home office and agents, maintaining clear, timely, and professional communication.
• Greet clients and advisors, manage inbound calls, schedule appointments, and oversee daily office operations.
• Maintain office supplies and inventory, ensuring a clean, organized, and efficient work environment.
• Handle sensitive and confidential information with the utmost discretion and integrity.
• Manage listing data across platforms, coordinate signage logistics, and ensure timely listing updates and closures.
• Support agents in using client transaction and lead management platforms and tech troubleshooting.
• Track agent licensing status and manage renewal notifications.
• Onboard and offboard agents from Masiello systems, ensuring seamless transitions and proper training on processes and tools
• Review listing and transaction documents for accuracy and completeness using digital back-office systems.
• Enter and manage data in real estate accounting software with precision.
• Collect and process escrow and closing commission checks.
• Input/update listing information into the MLS system.
• Update and distribute digital and print templated marketing materials using Canva.
• Troubleshoot common tech questions on devices, printers, and laptops.
• Provide both 1:1 and group training sessions—supporting agents at every knowledge level.
• Take initiative, stay organized, and help create a smooth, efficient office environment.

Requirements:

• Strong written and verbal communication skills—must be able to write clear, professional emails without the use of AI.
• Attention to detail, a must.
• Professional demeanor and ability to represent the company with integrity.
• Previous experience with Canva and social media platforms with a business focus.
• Familiarity with Microsoft 365 Suite (SharePoint, Teams, Word, Excel, Outlook, One Drive, Planner, etc.).
• Tech comfort: ability to navigate laptops, printers, mobile devices.
• Proven ability to work independently and take ownership of tasks from start to finish without constant oversight.
• Commitment to ensuring accuracy and compliance in all areas of responsibility.
• Excellent analytical and numerical skills; ability to interpret and manage data effectively.
• Organized, efficient, and able to manage multiple priorities with grace and professionalism.
• Experience in real estate or a similar professional service environment is a plus.

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