Administrative Coordinator at The Retail Group
Dammam, Eastern Province, Saudi Arabia -
Full Time


Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Process documentation, Project management, Workflow structuring, RACI matrices, Process mapping, Automation tools, CRM systems, AI-driven platforms, Analytical mindset, Change management, Communication skills, Cross-functional collaboration, Operational optimization, Scalable operations

Industry

technology;Information and Internet

Description
Do you instinctively question how things work—and how they could work better? Do you see inefficiencies as puzzles waiting to be solved? Do you believe automation isn’t the future—it’s the present waiting to be optimized? If that sounds like you, you might be exactly who we’re looking for. What You’ll Do At MoonTech, the Process Analyst is the force behind smarter, scalable operations. You won’t just document workflows—you’ll transform them. Document, structure, and optimize company processes to build a scalable knowledge base Analyze current (“as-is”) workflows and redesign improved (“to-be”) processes Lead and support automation initiatives to streamline operations and reduce manual effort Plan and initiate process improvement and change management projects Research, test, and implement emerging tools and technologies (AI, CRMs, automation platforms) Collaborate across teams to ensure process clarity, adoption, and continuous improvement Translate operational gaps into actionable, efficient solutions What You Bring Minimum 2 years of experience in the relevant field. Bachelor’s degree in Business Administration, Computer Science, IT, or a related field Strong understanding of process documentation, project management, and workflow structuring Familiarity with frameworks like RACI matrices and process mapping methodologies Experience or strong interest in automation tools, CRM systems, and AI-driven platforms Analytical mindset with a passion for efficiency and optimization Strong communication skills with confidence in presenting ideas and collaborating cross-functionally Ability to thrive in a fast-paced, dynamic environment Why Moontech MoonTech is a hub of innovation, relationship-building, and knowledge-sharing—powered by a diverse team spanning over 15 nationalities. As a leading Influencer Marketing firm in the MENA region, we thrive on creativity, continuous improvement, and building meaningful global connections. Here, your work directly shapes how the organization operates and scales. You won’t just improve processes, you’ll redefine them.
Responsibilities
The Process Analyst will document, structure, and optimize company workflows to build a scalable knowledge base. They will lead automation initiatives and collaborate across teams to implement efficient, AI-driven operational solutions.
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