Administrative/Customer Service Representative at State Heat Treating Company

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

22.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Duties, Communication, Order Progression Oversight, Delivery Date Assurance, Vendor Arrangement, Report Generation, Filing System Maintenance, Payroll Processing, Accounts Payable, Multi-line Phone System, Computer Proficiency

Industry

Motor Vehicle Manufacturing

Description

Description Pay Range: $18 - $22/hr Benefits: Medical, dental, vision, 401k, sick time and PTO after 90 days! Shift: Monday - Friday, 7:00 AM - 3:30 PM Summary: The Administrative/Customer Service Representative assists the Plant Manager in ensuring customer needs are met and any assigned administrative duties are completed. This person communicates with office/plant personnel, the truck drivers, and maintenance personnel. Essential Duties and Responsibilities include the following. Other duties may be assigned. Oversee and coordinate order progression Assist plant manager in ensuring promised delivery date is met on orders Assist plant manager with daily administrative tasks Arrange outside vendors when necessary Develop and produce necessary reports to assist management Maintain an accurate and organized filing system Prepare, audit, and forward payroll, accounts payable, and other necessary information to appropriate personnel Greet and direct customers, vendors, etc. by telephone or in person Ability to understand the applicable procedures document in the training program Ability to use multi-line phone system, computer, and other office equipment Requirements Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand; climb or balance and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Responsibilities

The representative assists the Plant Manager by overseeing order progression to ensure promised delivery dates are met and handles various administrative tasks, including coordinating with internal personnel and external vendors. This role involves communicating with office staff, plant personnel, truck drivers, and maintenance staff while managing essential documentation like payroll and accounts payable.