Inafix Ltd is a small, friendly, and fast-paced team based in Shaftesbury, and we’re looking for an organised and proactive Administrative & Service Support Assistant to join us.
This varied role goes beyond traditional admin, you’ll be supporting the day-to-day running of the business while also playing a vital part in our customer relationships, scheduling, and business development. Full training will be provided.

SKILLS & EXPERIENCE:

• Previous experience in admin or customer service roles.
• Previous experience in marketing or sales (not essential)
• Confident communicating with customers and suppliers.
• Confident in using Excel, Word, Google Docs, Google Drive
• Great at multitasking and organisational skills.
• Have a proactive mentality
• Familiarity with SIMPRO (advantageous, but training provided).
• Comfortable working both independently and as part of a close-knit team.
• A full UK driving licence is required.

• Be the first point of contact by answering incoming calls and emails in a professional, friendly manner.
• Schedule appointments and coordinate job bookings for our engineers.
• Assist with customer invoicing, payments, and service plan renewals.
• Order materials and equipment to support operations.
• Help maintain service schedules and monitor customer contracts.
• Support business growth by engaging with new and existing customers.
• Provide customer aftercare
• Raise and reconcile purchase orders
• Assist with light marketing tasks and social media when needed.