ABOUT US:

At Volo Healthcare, we’re on a mission to bring high-quality nutraceuticals to healthcare professionals and consumers alike. Our team is dynamic, and passionate about making an impact. As a growing company, we need a versatile, organized, and proactive administrative/executive assistant to help support our operations and ensure everything runs smoothly.

JOB OVERVIEW:

We’re looking for a detail-oriented, self-starter with a strong skillset in accounting, customer service, and digital media. The ideal candidate will be a “jack-of-all-trades” who can juggle multiple responsibilities, from handling accounting tasks to managing social media. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys wearing many hats!
Please note: This position requires in-office attendance 1-2 times per week (sometimes more).
The successful candidate must be proactive, able to take initiative, and work independently with minimal supervision.

Key Responsibilities:

• Accounting & Financial Support: Assist with bookkeeping, accounts payable/receivable (AP/AR), and reconcile accounts.
• Analytical Support: Help analyze data related to sales, marketing, customer feedback, and operations.
• Customer Service: Provide top-notch support for our customers via email, chat, and phone. Ensure inquiries are resolved in a timely and professional manner.
• Digital Media Management: Assist in updating social media accounts and websites, contributing to content creation and engagement.
• Administrative Tasks: Provide general administrative support to ensure smooth daily operations, including planning and organizing events.

Must-Have Qualifications:

• Strong accounting knowledge with experience in bookkeeping and financial reporting.
• Analytical skills: Ability to interpret data and create reports to guide decision-making.
• Excellent computer skills, Ability to work with spreadsheets, analyze data, and manage files efficiently.
• Customer service skills: Excellent verbal and written communication skills in English, with the ability to engage with clients professionally and effectively.
• A solid understanding of digital media, including social media platforms, SEO practices, and digital marketing techniques.
• Ability to adapt to new software, tools, and processes as required.
• Must be able to take initiative and work independently with minimal supervision.

Preferred Skills (not required but a plus):

• Familiarity with Zoho suite, WooCommerce, and QuickBooks Online.
• Experience with content creation and management on social media.
• Time-management skills to juggle various tasks with ease.

• Accounting & Financial Support: Assist with bookkeeping, accounts payable/receivable (AP/AR), and reconcile accounts.
• Analytical Support: Help analyze data related to sales, marketing, customer feedback, and operations.
• Customer Service: Provide top-notch support for our customers via email, chat, and phone. Ensure inquiries are resolved in a timely and professional manner.
• Digital Media Management: Assist in updating social media accounts and websites, contributing to content creation and engagement.
• Administrative Tasks: Provide general administrative support to ensure smooth daily operations, including planning and organizing events