Job Requisition ID: 5622
Legal Entity: Monash Health
Location:Berwick, VIC, AU, 3806
Employment Type: Part Time
Posting Date: 1 Sept 2025

ABOUT US:

Our Emergency Department at Casey Hospital in Berwick, services the communities and surrounds of Casey and Cardinia. Over 66,000 people present to the emergency department each year.
Inclusive of medical, surgical, paediatric, maternity, mental health and subacute. We have recently expanded with the addition of general medical beds, additional operating theatres, Cardiac Care Unit, Intensive Care Unit and increase of pathology and pharmacy services. We are currently seeking to increase our resources to meet this demand and the needs of our community.
About the Role:
The Emergency Department Administrative Officer position is a key multi skilled role in registering, admitting, transferring, and discharging all patients who attend the Emergency Department. The role also provides administrative support to the medical and nursing staff and responding to patient enquiries within the Emergency Department.
We are currently seeking a dedicated and detail-oriented Administrative Officer to join our team at the Casey Emergency Department, located at our Berwick Campus. This is a part-time position, ideal for someone looking to contribute to a fast-paced healthcare environment while maintaining flexibility.

KEY RESPONSIBILITIES:

• Provide high-quality administrative support to the Emergency Department
• Assist with scheduling, data entry, and general office tasks
• Support clinical and non-clinical staff with day-to-day operations
• Maintain patient confidentiality and adhere to hospital policies
  Part-time availability: Minimum of 5 shifts required across the fortnight. Please refer to the roster below for currently vacant shifts.

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

• Previous experience in an administrative or healthcare setting preferred
• Excellent communication and organisational skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and hospital systems (training provided)
• Provide a friendly, courteous, and professional greeting and support to all visitors/patients
• Answer and assist incoming callers in a friendly, courteous, and professional manner at all times
• Ensure an appropriate standard of presentation of the reception area
• Administrative support to the Administration Manager and medical employee as appropriate
• Maintain strict confidentiality regarding material accessed and not limited to patient records, team meetings and meeting minutes.
• Provide a high standard of data entry and data accuracy to the inpatient management systems
• Maintain currency of internet knowledge new