Administrative Officer at GDG on Campus | University of Sydney

Camperdown, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

51593.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Attention To Detail, Time Management, Enterprise Systems, Microsoft Office, Adobe Tools, Proactive Attitude

Industry

technology;Information and Internet

Description

Part time 0.5FTE, 12 months fixed term Exciting opportunity for a highly driven and dynamic Clinical and Research Administration Officer to join the team Base Salary $51,593 (pro-rata) + 17% superannuation About the opportunity We are seeking a professional, proactive, and highly organised Clinical and Research Administration Officer to provide front-line administrative and operational support within our busy clinic and research reception area on Level 5. This role is a key first point of contact for research participants, clinical clients, students, and academic staff within the Faculty of Medicine and Health (FMH). As front office staff for the Clinic and Research facilities you will be part of an efficient cohesive team which supports all aspects of the Clinic and Research operations in the Susan Wakil Health Building. The Clinic Reception operates from 8am to 6pm Monday to Friday. Your key responsibilities will be to: manning the front reception desk, providing a welcoming and professional first point of contact for students, clients, and visitors coordinating clinic and research appointments, including pre-booking sessions and processing car parking validations managing client billing and payments (EFTPOS, online payments, and student levies for the clinic) handling incoming calls and emails, providing accurate information, and escalating matters appropriately assisting students and staff with use of key systems, including: Penelope – client and patient management system Service Portal – raising service and maintenance requests UniBuy – ordering consumables and supplies CROS – central recording operating system Canvas – updating student resources and communications Liberty – managing student library resources SONIA – administration of students personal radiation monitor records supporting research and academic staff with administrative tasks, record keeping, and data entry delivering induction sessions for students and staff and confidently presenting information and guiding users on systems such as Penelope and clinic procedures preparing and maintaining manuals, quick guides, and templates using Microsoft Office, Excel, and Adobe facilitate communication between students and clients, ensuring records are updated accurately in Penelope and correspondence is handled professionally supporting stakeholder engagement across the Faculty, including academics, students, research teams, and external clients. About you strong customer service and interpersonal skills, with the ability to engage professionally with diverse stakeholders. confidence in presenting, explaining procedures, and supporting others to use university systems excellent attention to detail, time management, and the ability to prioritise competing demands proven experience using enterprise systems such as Penelope, UniBuy, Canvas, CROS, and SONIA (or similar) proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe tools for documentation and communication. proactive, solutions-focused attitude with a commitment to supporting both research and clinical operations. Sponsorship / work rights for Australia You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Germinarios and Anna Dobosz, Recruitment Operations by email to recruitmentmedandhealth@sydney.edu.au © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Friday 24 October 2025 11:59 PM Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! The University values are excellence, trust and accountability. The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged. The University reserves the right not to proceed with any appointment. The University of Sydney may conduct routine pre-employment checks before an appointment is made. Want to know more about working at the University of Sydney? https://www.sydney.edu.au/about-us.html

Responsibilities

The role involves providing front-line administrative and operational support within the clinic and research reception area. Key tasks include managing the front reception desk, coordinating appointments, and assisting clients and students with various systems.