REQUIREMENTS:

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers’ complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experienceTraining will be provided
• 
  Our Address and Working Hours:

• Ensures Superintendent Rooms are equipped with all necessities prior to check-in
• Conducts routine checks on building facilities and liaise with maintenance departments for repairs
• Liaises with Sky Café on weekly menus and reservations
• Verifies charges from Sky Café
• Liaises with cleaners to maintain the cleanliness of Customer Office (CO1)
• Acts as the primary point of contact for customer inquiries and requests
• Provides reception support for Customer Offices (CO1 & CO2) when required
• Assists with bookings and management of meeting rooms in CO1 as needed
• Assists in issuance, reactivation and cancellation of EPI cards for customers
• Assists to raise Purchase Requisition via SAP
• Assists in the management of keys for furniture and doors in CO1
• Bicycles for customers – manage a pool of bicycles for customers, liaise with Security and Co-op for plates and plate mounting service, and arrange servicing when necessary
• Supports Customer Office 2 (CO2) operations when required
• Monitors cleanliness, usage and pantry inventory; raise requisition when necessary
• Provides assistance during events as required
• Performs other tasks as assigned by the Manager