HEALTH AND SAFETY AND OFFICE MAINTENANCE

• Monitor and maintain a safe environment, including litter-picking around the entrance to remove harmful debris.
• Ensure the reception and office areas are clean, tidy, and welcoming.
• Observe and promote Health & Safety at Work practices.

OTHER REQUIREMENTS

• Commitment to equal opportunities, social inclusion, and child-centred practices.
• Reliable, flexible, and enthusiastic with a willingness to undertake training.
• Ability to occasionally work evenings and weekends.
  Job Types: Full-time, Part-time
  Pay: £12.21 per hour
  Work Location: In perso

JOB DESCRIPTIONJOB PURPOSE

• Provide effective administrative support for the daily operation.
• Operate and maintain software systems to produce reports, data entry and management of data.
• Cover reception duties to ensure a welcoming and professional environment.
• Assist the Development Manager with day-to-day tasks.
  Responsible to: Operations Manager

MAIN TASKS AND RESPONSIBILITIES ADMINISTRATION AND RECEPTION DUTIES

• Serve as the first point of contact for visitors, families, and young people, ensuring excellent customer service.
• Answer and direct phone calls, emails, and enquiries promptly and accurately.
• Maintain IT systems, databases, and filing systems, ensuring accuracy and confidentiality.
• Produce reports, correspondence, and other documentation as needed.
• Assist in the maintenance of the office software and ICT systems.