Administrative Professional 2 at Ohio Department of Administrative Services

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Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Clerical Duties, Report Preparation, Database Management, Research, Analysis, Communication, Proofreading, Scheduling, Customer Service, Word Processing, Case Management, Documentation, Presentation Skills, Compliance, Information Gathering

Industry

Government Administration

Description

What You’ll Do: Ohio Department of Public Safety – Emergency Medical Services Report In Location: 1970 West Broad Street, Columbus, Ohio 43223 Work Hours: 8:00AM to 5:00PM Under general supervision of Investigation Supervisor 1 within Emergency Medical Services (EMS), relieve superior of routine administrative duties, makes recommendations regarding program activities & assists in developing new procedures related to established program policy: Assists with EMS investigation program through routine & administrative duties to support case investigations & compliance follow-up; Reviews, researches, analyzes, evaluates &/or compiles information; Prepares written reports of findings &/or recommendations & submits to supervisor; Makes recommendations & transmits decisions to investigations staff; Formats & types reports of investigations from interview tape recordings, written copies & confidential notes; Performs word processing & other clerical duties in support of investigative staff; Types notices regarding hearings, adjudication orders & subpoenas; Prepares & maintains manuals such as disciplinary procedures & investigative process; Maintains database for complaint tracking; Prepares subpoenas; Proofreads technical & non-technical material; Maintains files of cases; Compiles & evaluates information gathered & prepares written report of findings &/or recommendations & submits preliminary information to supervisor; Verifies information given by parties; Prepares letters to request or verify information; Gathers documentation, records & other evidence; Prepares PowerPoints for presentation of case findings; Receive hearing requests & schedule administrative hearings for cases; Provides routine information & assistance via telephone or in person to internal & external customers for the purpose of responding to inquiries, requests &/or complaints; Responds to inquiries regarding procedures for applying for EMT &/or firefighter certification & test registration; Utilizes database to research certification status; Provides information on the EMS certification process; Performs other related duties as assigned (i.e., opens, logs, sorts, & routes mail &/or faxes, updates database, types forms &/or other routine documents; files information). 18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field. -Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college. -Or 6 mos. exp. as Administrative Professional 1, 16871. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Administrative Support/Services

Responsibilities

The Administrative Professional 2 will assist with the EMS investigation program by performing routine administrative duties and supporting case investigations. This role includes preparing reports, maintaining databases, and providing information to internal and external customers.