Administrative Professional

at  Wild North Flowers

ABOUT US

Wild North Flowers is a small business in Toronto, ON. We are supportive, autonomous, and inclusive.

Our work environment includes:

• On-the-job training
• Safe work environment
• Casual work attire

We are looking to add to our team by hiring a full-time Administrative Professional. Our business is seven years old and is growing rapidly. We are hoping to find someone who is in it for the long-haul.
We are looking for someone who enjoys a mix of customer service and admin work. This job requires the ability to speak with customers and drivers on the phone, while also being HYPER organized and tracking orders in spreadsheets.

This is a good job for someone who:

• Likes doing a wide variety of tasks each day
• Likes switching between tasks
• Is excellent at prioritizing and time management

You will be on the front line of customer interaction - answering the phone to take floral orders and replying to customer emails. We are a private studio; we do not have a retail store, so you will not be dealing with any customers face-to-face.
This rate of pay is $22/hour. This is a full time position: 40 hours a week. The hours are typically between 8:30am-4:30pm, we are open Monday to Saturday. This position is required to work on Saturdays.
This position involves: managing multiple email inboxes, tracking and tabulating order totals, answering the phone and speaking with potential customers, taking phone orders, organizing delivery schedules and routes with our various couriers, confirming delivery information for orders, handwriting card messages to go with each order, wrapping daily deliveries, and general problem-solving!
We are a queer-friendly workspace and are looking for someone who is positive, upbeat, and will contribute good vibes to what we consider to be a safe space for all.

Requirements:

• Post-secondary education
• Minimum of 2 years experience as an Administrative Professional (with a proven track record of positive results)
• Available to work on weekends and holidays (as needed)
• Must be able to work at our downtown studio (this job cannot be done at home)

Key features we are looking for in an applicant:

• Personable in nature
• Excellent time-management and organization skills
• Excellent interpersonal skills
• Excellent communication skills (written and on the phone)
• Calm under pressure
• Quick-learner
• Skilled and comfortable in Google Docs/Sheets and Excel
• Nice (or at least decent) handwriting
• Eagerness to increase efficiency and develop new processes

Some perks of this job:

• Extended health care benefit plan, including dental care (after 3 months)
• 30 minute paid lunch break each day
• You will be surrounded by flowers and plants
• Casual dress
• You can take home extra plants and flowers when we have extras
• Staff lunch area/kitchen with locker, fridge, microwave, free coffee/tea, yummy snacks.

This is NOT a position as a floral designer, nor will it become one. Please do not apply to this job as a way to learn more about becoming a florist. We are looking for someone who will grow with the company in the administrative role.
Loving flowers is not a requirement, but you will be sitting about 6 feet away from a shelf full of fresh flowers every day. You will be expected to learn the names of the flowers we use, and may be providing quoting for small events.
If this sounds like the job for you, please send us your Cover Letter and Resume. We look forward to hearing from you!
Job Types: Full-time, Permanent
Salary: $22 per hour
Job Types: Full-time, Permanent
Pay: $22.00 per hour
Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• administrative assistant/receptionist: 2 years (preferred)

Work Location: In person
Expected start date: 2025-02-0

Please refer the Job description for details