WHO WE ARE:

Langs is a grass-roots neighbourhood-based organization that has become so much more! Langs was established as a community development project in 1978 by a group of citizens and service providers concerned about the lack of accessible services in the community. Langs has grown to become a dynamic, respected multi-service organization that uses a community development approach to provide comprehensive health, social and recreational services that are responsive to the changing needs of our community.

A SUCCESSFUL CANDIDATE IN THIS ROLE WOULD HAVE

• Two-year College Diploma in the human services or a related field
• Two to five years office experience in a health (and/or social services) setting
• Proficiency in typing and in the use of computers and various software applications, particularly computer patient scheduling programs and technology to support virtual visits and meetings.
• Excellent written and verbal communications
• Well-developed time management skills
• Experience working with outreach teams and/or interacting with vulnerable populations is considered an asset
• Excellent organization, interpersonal problem-solving skills.
• Ability to multitask, set priorities and organize own work, meetings etc.
• Timely and accurate work, attention to detail
• Experience working with vulnerable populations, such as those experiencing homelessness, complex mental health issues, and/or addictions.
• Access to a vehicle and a clear driving record
• Class G License and reliable access to a vehicle, travel is an expectation of this position

IN THIS ROLE YOU WILL BE EXPECTED TO COMPLETE THE FOLLOWING TASKS

• Ongoing monitoring of referrals, set up client charts and enter demographics. Scan and attach into patient files as needed. Conduct initial pre-screening/intake process with client.
• Prepare, maintain, update, retrieve and track charts in the EMR.
• Coordinate annual audits
• Provide secretarial services for the outreach teams such as, preparing agendas, taking meeting minutes, preparing correspondence, reports, and other related duties
• Maintain appointment scheduling template and an up-to-date resource and referral directory.
• Revies the accuracy and coordinates the collection and submission of funder reports and patient statistics. Analyzes and compiles data into funder reports.
• Have a good understanding of privacy laws and regulations.
• Maintain a system for wait lists for individuals and group services.
• Assists with the management, collection and processing of organizational statistics, data and other information in collaboration with the Administrative Team.
• Implement document management and distribution systems and maintain inventory of necessary forms and supplies.
• Prepares other promotional materials, displays and conducts community presentations.
• Participates in internal and external professional development opportunities.
• Purchasing to meet program and facility needs.
• Provide back up support to other service programs/areas as required, which may include some off-site support.
• To complete other duties as required