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Administrative - Service Appointment Coordinator at Dick Huvaere's Richmond Chrysler Dodge Jeep RAM

Richmond, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Computer Skills, Phone Skills, Microsoft Word, Microsoft Excel, Teamwork, Multi-tasking, Scheduling, Cashiering, Administrative Duties

Industry

Motor Vehicle Manufacturing

Description

Dick Huvaere's Richmond Chrysler Dodge Jeep RAM is always looking for bright, energetic individuals with a drive and passion for customer service. Send us your resume NOW! Service BDC Associate Duties Include: Answering incoming service calls and addressing service customers' questions professionally and courteously Make daily follow up calls to customers to ensure customer satisfaction, verify customer email address and receipt of customer surveys Scheduling appointments Daily cashiering and miscellaneous administrative duties as required Requirements: Excellent communication, computer and phone skills Must be able to work closing hours and Saturday when needed Proficient in Microsoft Word and Excel Ability to work well with others in a team environment and ability to multi-task in a fast paced work environment One to two years of customer service experience, dealership experience preferred. Job Type: Full-time / Part-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Responsibilities

The Service BDC Associate will be responsible for professionally handling incoming service calls, addressing customer inquiries, and ensuring customer satisfaction through follow-up calls. Duties also include scheduling appointments, daily cashiering, and performing miscellaneous administrative tasks as needed.