Administrative Service Associate Representative at The Cigna Group

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Time Management, File Management, Data Classification, Claims Processing, Customer Focus, Confidentiality, Team Collaboration, Self-Driven, Organizational Skills, CRM Systems, Spreadsheet Proficiency, Word-Processing Skills, Document Handling, Pressure Management, Task Prioritization

Industry

Hospitals and Health Care

Description

About Us At CIGNA Healthcare we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. CIGNA Healthcare believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at CIGNA Healthcare will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Process Overview* Health insurance intake claims Intake processing for individual, employer, group, and provider and general administration duties. Job Description* Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements Responsibilities Receiving and documenting claims both electronic and paper claims Sorting, processing, and vetting claims firsthand for claims payment and ensuring they are accurately assigned. File management and classification of data and supporting reporting compilation. Electronic transfer of received claims to the various platforms. Managing the flow between members and provider claims Processing member and provider claims within stipulated Turn Around Times Managing the different channels through which claims are received. Cross reference of emails received from members and providers for further processing. Any other tasks as allocated. Requirements*: Active language knowledge of at least English (additional languages are a plus) Executes assignments accurately and pays attention to detail. Ability to plan and organise tasks independently. Excellent time management skills with ability to continuously prioritize set tasks accordingly. Upholds utmost discretion when handling confidential information. Ability to handle large quantities of paper and electronic documents. Works to deliver consistently even under pressure. Self-Driven and can work with little or no supervision. Ability to work collaboratively within a team. Proficient in the use of Spreadsheets, word-processing and associated office IT Skills with CRM systems (e.g.) Salesforce with accurate data inputting. Accountability – assumes ownership for achieving personal results. Customer focused while executing mundane tasks. Copes well in a changing environment Education*: new Diploma and Bachelors degree (Any) - medical, Paramedical, Commerce, Statistics, Mathematics, Economics or Science, guided by job market Experience Range*: Role open to new or early career Diploma and Bachelors Degree, guided by job market Foundational Skills* - Routine Operations Tasks execution About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Responsibilities

The role involves organizing and processing incoming and outgoing documents in a back-office environment, ensuring timely delivery of claims. Responsibilities include receiving, sorting, and processing claims, as well as managing the flow of claims between members and providers.