Administrative Service Officer 3 at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

84284.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception, Phone Duties, Appointment Scheduling, Referral Management, Waitlist Management, Liaison, Administrative Support

Industry

Hospitals and Health Care

Description

Employment Type: Multiple Temporary Full Time Positions Available Classification: Administrative Service Officer 3 (602725+) Salary: $78,755 – $84,284 Pro Rata (Plus 12.5%25 Super) Location: North Canberra Hospital Section: Non-Admitted Patient Services and Physiotherapy Department Closing Date: 14th April 2026 What can we offer you: • City living without the traffic – click here to see why you should live in Canberra. • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Reimbursement of relocation expenses for interstate candidates (subject to review and approval). To find out more on what a career at CHS can give you, the benefits of working with us and why Canberra is Australia's happiest city click here: Benefits of working with us - Canberra Health Services (act.gov.au) About the Role: The Administrative Officer role within the Non-Admitted Patient Services department is responsible for front line customer service including reception and phone duties. This role works in a team environment and key responsibilities include appointment scheduling, referral and waitlist management, and liaison with patients and clinical personnel. For more information regarding Non- Admitted Patient Services position duties click here for the Position Description. The Administrative Officer role within the Physiotherapy Department provides high value administrative support to the Physiotherapy Department in the management of referrals, phone calls, appointment bookings, and other administrative duties for the Physiotherapy outpatient services. For more information regarding Physiotherapy Administrative Officer position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. • Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. To Apply: Please apply online by submitting a copy of your CV along with a maximum 2-page cover letter or pitch, responding to the Selection Criteria, listed in the Position Description. This document is required and must be submitted to be considered for the role. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding the Non- Admitted Patient Services opportunity, please contact Erin Patterson at erin.patterson@act.gov.au If you would like further information regarding the Physiotherapy Administrative Officer opportunity, please contact Elli Gardiner at elli.gardiner@act.gov.au #LI-DNI A merit pool may be created from this recruitment process and remain valid for 12 months. This pool may be used to fill both permanent and temporary positions across CHS. This is a temporary position available for a period of 8 months with the possibility of extension up to less than 12 months and/or permanency.

Responsibilities

The Administrative Officer role involves front line customer service, including reception and phone duties, within the Non-Admitted Patient Services department. Key responsibilities also include appointment scheduling, referral and waitlist management, and liaison with patients and clinical personnel.