ADMINISTRATIVE SERVICES MANAGER

Location: Windsor, ON
We are seeking a detail-oriented and organized Administrative Services Manager to provide administrative and reception support in a senior living environment. This role supports residents, team members, and management through a wide range of clerical, financial, and human resources functions.

POSITION SUMMARY:

The Administrative Services Manager is responsible for ensuring smooth day-to-day administrative operations, including payroll processing, resident billing, reception duties, and file management.

QUALIFICATIONS:

• Strong verbal and written communication skills
• Proficiency with computer applications
• Experience working with seniors
• Familiarity with legislation such as the Employment Standards Act, Workers’ Compensation Act, Public Health Act, Residential Tenancies Act, Retirement Homes Act, and Occupational Health & Safety Act
• Experience with financial systems and billing processes
• Ability to work collaboratively and respectfully with diverse individuals
• Ability to provide background and medical documentation

• Review and process monthly invoices and reports
• Receive and record resident payments
• Assist with payroll processing and new hire files under management guidance
• Maintain administrative files in compliance with regulations
• Process resident status changes using required documentation
• Provide information to residents and visitors in a professional and welcoming manner
• Perform necessary reception duties
• Ensure compliance with applicable legislation, including the Retirement Homes Act and Residents’ Bill of Rights
• Support other administrative and clerical functions as assigned