Administrative Services Order Specialist I at Kimball Midwest

Prairie Township, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Management, Microsoft Office, Microsoft AX, Microsoft Excel, Microsoft Word, Written Communication, Verbal Communication, Arithmetic Calculations, Clerical Skills

Industry

Wholesale

Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Administrative Services Order Specialist I for our Columbus, Ohio location. As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority. Responsibilities * Responsible for providing excellent customer service for sales reps, customers, and internal staff as calls are received * Manages the flow of orders held in order maintenance queue according to the assigned schedule * Responsible for managing the hold for orders in the pending submissions queue * Responds same day to all voicemails, emails, and Teams messages received within working hours the same day * Performs other duties as assigned by the Administrative Services Trainer, Administrative Services Assistant Manager, or Administrative Services Manager Qualifications * High School diploma, GED, or equivalent * 0-1 years experience in a customer service, clerical, or similar role * Proficiency in Microsoft Office Applications (AX, Excel, Word, etc) * The ability to communicate with co-workers, supervisors, and managers in both written and verbal form * The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions * The successful completion of a ninety (90) day orientation period Additional Information This role is Monday-Friday 6:00am-2:30pm *** this role is fully on-site We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify.

Responsibilities

The role is responsible for providing excellent customer service to sales reps and customers while managing order maintenance and pending submission queues. It also involves responding promptly to all communications via voicemail, email, and Teams.