Administrative Specialist at Eagle Metal Products

Farmers Branch, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Multi-tasking, Software Support, Ticketing System Assistance, Vendor Management, Scheduling, Reporting, Customer Communication, Invoice Processing, Office Supplies Management, Data Collection, Microsoft Office Suite, Communication, Attention To Detail, Discretion, Professionalism

Industry

Wholesale Building Materials

Description

Description Location: Dallas, TX (On-site) About Eagle Metal Eagle Metal is a leading manufacturer of connector plates and provider of truss and panel design software nationwide. We’re proud to be a growing company rooted in two core values: a Warrior’s Spirit — to work hard, innovate, and persevere — and a Servant’s Heart — to treat others with respect and always give that extra effort to help customers succeed. We’re currently seeking a detail-oriented and trustworthy Administrative Specialist to support our our administrative work in our Dallas office. This role is ideal for someone who is organized, can multi-task. Some some experience/background with software support/customer support or ticketing system assistance is a plus. Key Responsibilities · Answer phones and direct phone traffic · Assist with software support ticket management and flow · Coordinate with support department on serving in an administrative function for various projects, including vendor management and scheduling and some reporting · Opportunity to learn and assist with support calls · Assist with customer communication and feedback for softrware support · Receive and process vendor invoices · Keep track of and order office supplies and consumables · Assist in performing office administration duties · Assist in other data collection and reporting, as assigned · Complete other administrative tasks, as assigned · Assist in planning and running company events · Assist assigned department with administrative duties, that may include mailing, compliance, scheduling or other assigned tasks. · Direct assignments of recurring reporting, such as receivables, collections, POs, etc. · Performs other related duties as assigned Why Join Eagle Metal? Eagle Metal offers more than a job—it provides an opportunity to contribute to a growing organization built on integrity, craftsmanship, and service. The team is collaborative, mission-driven, and focused on solving real-world challenges in the structural component industry. This role plays a key part in supporting executive leadership and the company’s ongoing momentum. Requirements Job Requirements High school diploma or equivalent Minimum of five years’ experience in administrative or support roles Demonstrated proficiency in Microsoft Office Suite; ability to learn proprietary systems (EMS) Tech savvy Excellent written and verbal communication Strong organizational skills and attention to detail Proven ability to manage sensitive and confidential information with discretion Dependability, flexibility, and professionalism in high-trust, high-responsibility settings Embodiment of a Warrior’s Spirit and a Servant’s Heart in daily work

Responsibilities

Key responsibilities include managing phone traffic, assisting with software support ticket flow, coordinating administrative functions for projects like vendor management and scheduling, and processing vendor invoices. The role also involves assisting with customer communication, ordering office supplies, and performing various assigned administrative duties.