ADMINISTRATIVE SPECIALIST – RAYNOR OF HAWAII

Location: Pearl City, HI
Pay Range: $22–$24 an hour
Do you love working with people, enjoy problem-solving, and thrive in a team-oriented environment?

UNLOCK YOUR POTENTIAL IN A SMALL BUSINESS WITH BIG OPPORTUNITIES!

Raynor of Hawaii is seeking a positive and proactive Administrative Specialist for a rewarding career in the service industry! This position exists to ensure all customers are greeted promptly and helped efficiently—whether on the phone or in person—while removing interruptions from schedulers and managers. You’ll also support all non-management positions in the office during heavy workloads or when team members are absent.
You’ll connect with multiple parts of the business while engaging employees, customers, and vendors. From greeting visitors to managing calls, processing payments, and backing up key scheduling roles, this position is the hub that keeps the office running smoothly. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
We’ll provide the training and tools to thrive in a fast-paced, multitasking environment. If you excel at your job, you’ll have respect, admiration, excellent compensation, and opportunities to grow.

SKILLS & QUALIFICATIONS

• 1+ year of previous experience in a customer service or administrative role.
• Excellent customer service and organizational skills.
• Strong interpersonal communication skills with active listening.
• Experience with ServiceTitan a plus.
• Customer-focused and adaptable to different personality types.
• Ability to multitask, set priorities, and manage time effectively.
• High school diploma or equivalent.

OTHER DUTIES

• Run errands in company vehicle as needed.
• Maintain a positive, empathetic, and professional attitude toward employees, customers, and vendors.
• Communicate and coordinate with colleagues as necessary.
• Identify customer needs, research solutions, and provide alternatives.
• Follow up on leads and estimates for new and existing customers.
• Understand our products and services inside and out.
• Perform other duties as assigned.