JOB SUMMARY

The position involves performing complex and moderate to difficult clerical, record processing, bookkeeping and accounting, secretarial and general office support functions involving a variety of tasks. Work involves a variety of responsible legal, confidential and administrative duties and general office support functions associated with the department to which the position is assigned. Work requires discretion and independence of action and is controlled by established work methods and procedures.

FOR ALL DEPARTMENTS

Performs complex and moderate to difficult clerical work including but not limited to record processing, bookkeeping and accounting, secretarial and general office support functions involving a variety of tasks.
Provides internal and external customer service via phone, email and in person; responds to inquiries, takes messages, and refers inquiries to the most appropriate parties when appropriate.
Exercises confidentiality in the performance of the job duties, including knowledge of organization recommendations, legal documents, contracts and any other sensitive information; assures security and confidentiality of such information and documentation.
Keeps appointment calendars and schedules appointments for management and staff and the general public seeking services.
Maintains and orders office supplies, as assigned and when needed.
Uses computers and word processing software to process letters, forms, reports, schedules, manuals, booklets, requisitions, purchase orders and related paperwork.
Receives, opens, logs, sorts, time-stamps and distributes mail; prepares materials for mailing.
Assists in sending out billings and other mass mailings.
Performs basic research and compiles documents needed for various reports and management-level documents.
Prepares and completes forms and composes letters.
Sets up and maintains specialized paper and electronic office files.
May accept payments for fees, fines, goods or services as required by the department, balance cash drawers or registers and prepare required cash reports.
Files letters, reports and related technical information in the prescribed manner.
May train new employees.
Provides back-up for other employees or departments, as needed and assigned.

Please refer the Job description for details