POSITION SPECIFICS

The Office of Planning, Assessment, and Institutional Research (OPAIR) is seeking a highly motivated Administrative Support Assistant to join our team. The ideal candidate will bring a strong commitment to collaboration, exceptional customer service skills, and the ability to effectively prioritize multiple projects in a dynamic environment. This position provides comprehensive administrative support to the for OPAIR ’s leadership team, including calendar management, travel coordination, expense processing, and project coordination.

QUALIFICATIONS

• Proficiency in Microsoft Office Suite (Word, PowerPoint, SharePoint, Outlook)
• Knowledge of standard office procedures
• Excellent interpersonal and communication skills
• Ability to work collaboratively in a fast-paced environment
• Demonstrated commitment to diversity, equity, and inclusion
• Strong written and verbal communication skills
• Proven ability to coordinate multiple projects simultaneously
• Self-motivated with the ability to work independently and as part of a team
• Experience with Penn State systems such as Concur, SIMBA, eBuy , and WorkLion is preferred

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

If filled as Administrative Assistant - Senior Support, this position requires: Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Administrative Assistant - Intermediate Support, this position requires: General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

• Provide calendar management for the Vice Provost for Planning, Assessment, and Institutional Research
• Provide administrative support to members of the OPAIR leadership team
• Oversee front office operations, maintain schedules, monitor deadlines, and develop processes and procedures for efficiency
• Coordinate and manage a wide range of special projects
• Initiate and coordinate financial documents
• Manage office IT equipment purchases, licenses, and related procurement
• Serve as facilities coordinator and primary contact for IT requests
• Monitor and track maintenance contracts
• Prepare and analyze reports
• Assist in drafting speeches, handbooks, and conference materials
• Maintain the OPAIR website and create PowerPoint presentations
• Plan and coordinate events, such as seminars, workshops, and banquets, including travel, lodging, meals, and logistics
• Coordinate staff search processes