Administrative Support Assistant
Commack, NY
Temp
FlexStaff is seeking a full-time Administrative Support Assistant for our client, a neurology practice in Commack, NY.
The Administrative Support Associate provides administrative support to licensed medical providers to ensure appropriate patient care and efficient office operations.

Responsibilities

• Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Confirms all appointments prior to date of service.
• Verify insurance and inform the patient of needed referrals before the date of service.
• Assists patients with copayments, and billing questions.
• Retrieve patient’s files in EMR, verify the information on file, and inserts new patient record forms, and information.
• Protect patient’s rights by maintaining a high level of confidentiality
• Arrange taxis or call family members when necessary for transportation.
• Maintains reception area in a neat and orderly condition.
• Participates in the medical office emergency routine when required.
• Other duties as assigned.

Requirements

• High school diploma or equivalent; some college preferred.
• 1+ year of experience working as a receptionist.
• Excellent grammar, spelling and punctuation.
• Exceptional customer service skills.
• Friendly and compassionate disposition
• Strong interpersonal communication skills
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to work independently or as part of a team.
• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

• Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Confirms all appointments prior to date of service.
• Verify insurance and inform the patient of needed referrals before the date of service.
• Assists patients with copayments, and billing questions.
• Retrieve patient’s files in EMR, verify the information on file, and inserts new patient record forms, and information.
• Protect patient’s rights by maintaining a high level of confidentiality
• Arrange taxis or call family members when necessary for transportation.
• Maintains reception area in a neat and orderly condition.
• Participates in the medical office emergency routine when required.
• Other duties as assigned