SKILLS REQUIRED FOR SUCCESS:

• Proficiency with Google applications, MS Word, and Excel
• Experience compiling statistics, preparing reports, and taking and preparing minutes
• Knowledge of payroll practices and procedures and related collective agreements
• Ability to adapt quickly to change and creatively problem solve
• Ability to work independently as well as within a team environment
• Strong verbal and written communication skills
• Ability to effectively handle sensitive information using discretion
• Excellent time management and organizational skills
• Customer service focused with the ability to handle various inquiries
• Alignment to our Cultural Commitments and Leadership Competencies
• Embracing a culture of equity, diversity, reconciliation and inclusion

Qualifications:

• Complete of the twelfth (12th) school grade including business subjects with an emphasis on general office practices, or completion of an office administration certificate
• Two (2) years progressively responsible experience in compiling statistics, inventory management, customer service, data entry and administrative suppor

• Assist with oversight of cart inventory and maintenance
• Monitor cart inventory, assist with monthly inventory checks, and approve/decline cart warranty claims
• Provide reports and statistics related to cart inventory and maintenance when needed
• Assist with special cart programs by updating the database, speaking with customers, coordinating cart delivery or removal, billing updates, budget tracking, reporting, and responding to Council inquiries
• Assist with ongoing cart maintenance orders and inventory management
• Facilitate issues and resolution processes with customers and escalate concerns to the Supervisor when necessary
• Review and research daily reports using Vision, CIS, and various other documents while collaborating with the Billing team and Cart Workers to ensure corrections are made
• Contacting residents to confirm work orders and send mailouts to residents regarding programs
• Evaluating requests for cart sharing and service changes, creating work orders, or updating Vision to complete these requests
• Verifying asset inventory
• Provide administrative and reception support to the ongoing operations of the business area, including support for Branch and Department staff and general public inquiries via email, phone or in-person
• Schedule and organize meetings - prepare the boardroom, take minutes, and create agendas
• Ensure document management, retention, disposition and distribution, adhering to FOIP requirements
• Performing other related duties as assigned

Qualifications:

• Complete of the twelfth (12th) school grade including business subjects with an emphasis on general office practices, or completion of an office administration certificate
• Two (2) years progressively responsible experience in compiling statistics, inventory management, customer service, data entry and administrative support