Administrative Support Clerk

at  Fraser Health

Salary range: The salary range for this position is CAD $24.76 - $26.38 / hour Why Fraser Health?:
Curious to learn what it’s like to work here? Connect with us!
We have an exciting opportunity for a Casual Administrative Support Clerk to join our team in Chilliwack, B.C.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
If you’re ready to join a team dedicated to providing competent care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.

SKILLS AND ABILITIES

• Knowledge of general office procedures.
• Knowledge of medical terminology.
• Business writing skills.
• Ability to type at 45 wpm.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain rapport with clients.
• Ability to work independently and in cooperation with others.
• Ability to organize and prioritize.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

• Performs word processing and data entry duties by inputting client information into relevant computerized systems, maintaining relevant registers and by typing routine correspondence such as educational materials, minutes, letters, client file data and reports from rough draft, general instruction and/or recording devices using software applications such as word processing, spreadsheets, graphics and databases.
• Assists with client intake by obtaining general and demographic information on referrals and appointments; ensures client record security and confidential handling of same; schedules and confirms clients for appointments, programs and/or services; reschedules client appointments as necessary. Maintains master appointment book for staff and physicians. Immediately notifies clinical staff when received information or observed behaviour suggests that a crisis/emergent situation exists.
• Completes dictations by transcribing from dictaphone; distributes consultation assessment reports as indicated by the physician.
• Maintains client data; compiles and categorizes as required to prepare a variety of statistical reports.
• Performs record management duties including setting up and maintaining office filing system; assembles files, assigns file numbers, prepares file folders, distributes and files documents and files. Liaises with other Mental Health offices regarding file retrieval and return.
• Performs reception duties such as answering calls, receiving and relaying messages, receiving and directing visitors/clients and by responding to in-person and telephone inquiries. Refers workflow problems to the Manager / designate.
• Arranges meetings by booking and setting up meeting rooms; maintains tidiness of reception area.
• Arranges for equipment/building service or repairs as required.
• Receives, records, sorts and distributes incoming and outgoing mail, faxes, internal correspondence and courier documents; signs for receipt of packages and shipments.
• Operates standard office equipment such as fax machines and photocopiers and carries out minor maintenance such as loading paper, removing paper jams and changing toner cartridges.
• Places purchase orders with external suppliers, checks vouchers, packing slips, verifies and or obtains approvals and coordinates pick-up or delivery of equipment/supplies. Maintains petty cash.
• Maintains a stock of office supplies in the work station area. Maintains office manuals.
• Performs staffing and timekeeping duties by calling in relief staff from a pre-established list, tracking hours worked and reviewing timesheets for accuracy as directed.
• Processes service authorizations as directed.
• Performs other related duties as assigned