Administrative Support - Health Services at WorkSafeNB/Travail sécuritaire NB

, New Brunswick, Canada -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

32.49

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Prescription Coordination, Special Authorizations, Client Communication, LTD Questionnaires, Travel Coordination, Procurement Guidelines, Case Management Support, Medical Information Requests, Policy Compliance, Microsoft Office Suite, SharePoint, Adobe Acrobat Pro, Case Management Systems, ABCC, Adaptability, Client-focused Service

Industry

Government Administration

Description

Work Remotely Anywhere in the Province of New Brunswick WorkSafeNB is seeking to fill an approximately 6-month casual full-time assignment of Administrative Support – Health Services. Reporting to the Manager, Business Operations, the Administrative Support – Health Services coordinates prescription requests across New Brunswick, acting as a liaison between clients, pharmacies, and Nurse Consultants. They gather medication details, process special authorizations, and issue drug rejection letters, ensuring compliance with policies and Nurse Consultant guidance. Administrative Support – Health Services oversee Independent Medical Examination (IME) referrals, managing provider allocations and ensuring compliance with procurement guidelines. They handle client communications, assist with Long-Term Disability (LTD) questionnaires, process Age 65 notifications, and follow up on medical information requests from healthcare providers. The role also involves coordinating travel for medical appointments, booking transportation and accommodations, and submitting travel advance requests. Through efficient communication and administrative support, they help case managers and teams deliver exceptional client service. Salary And Hours Of Work: * Hours of work are those required to perform the assigned tasks but shall not be less than 35 hours per week, 7 hours per day. Monday to Friday between 8:00-5:00 PM. * The hourly rate for this position is $28.53 to $32.49. CUPE 1866 employees receive Step 1 of the pay band for the position appointment. The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.

Responsibilities

This role involves coordinating prescription requests across New Brunswick, processing special authorizations, and managing Independent Medical Examination (IME) referrals while ensuring policy compliance. The support staff also handles client communications, processes notifications, coordinates medical appointment travel, and assists case managers in delivering client service.