ABOUT WESTERN

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

ABOUT US

The Department of Medicine possesses a strong track record of academic excellence. We attract the best and brightest students, residents, and fellows, because of our excellent faculty and staff, innovative teaching methods and diverse learning experiences in an environment that is supportive and nurturing. Our faculty and trainees are passionate about ensuring the consistent delivery of patient centered care, including safety and quality. We are part of a larger healthcare system that works to deliver the health solutions that people require in London and Southwestern Ontario. The Department of Medicine works closely with academic hospitals, the Southwest Local Health Integrated Network and community physicians and partners to achieve accessible and sustainable healthcare for all.

Education:

• Community College Diploma in an administrative fiel

Experience:

• 2 year of administrative experience providing customer servic

Skills, Abilities & Expertise:

• Knowledge of general office procedures
• Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
• Computer skills with the ability to learn and use software programs
• Basic computer skills in Microsoft Office Suite
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to follow formal business practices with high attention to detail
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, students and the public
• Demonstrated ability to understand and resolve external and internal partner issues
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements
• Strong keyboarding skill

The Administrative Support II will contribute to the efficient running of the department by performing a range of administrative tasks in accordance to policies and procedures. The incumbent will assist with the day to day administrative activities in the department, provide back-up support for other administrative roles, and respond to general inquiries. The incumbent will handle incoming and outgoing mail in a confidential and timely manner, ensure that supplies inventories are adequate and maintained, and assist with the preparation and processing of any required documentation. The incumbent will assist with the coordination of meetings and events, ensure any required resources are available, and that any associated documentation is prepared.
Qualifications

Education:

• Community College Diploma in an administrative field

Experience:

• 2 year of administrative experience providing customer service

Skills, Abilities & Expertise:

• Knowledge of general office procedures
• Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
• Computer skills with the ability to learn and use software programs
• Basic computer skills in Microsoft Office Suite
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to follow formal business practices with high attention to detail
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, students and the public
• Demonstrated ability to understand and resolve external and internal partner issues
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements
• Strong keyboarding skills