Your Opportunity:
Access 24/7 is a single point of contact for Recovery Alberta and Covenant addiction and mental health services. The range of services include: assessment, crisis intervention, navigation assistance, and stabilization services to the residents of the City of Edmonton and suburban areas. Access will conduct triage, screening and assessment in order to best match an individual’s need(s) to services and programs. Access 24/7 offers a wide range of services, as indicated, which offer the least intrusive and most appropriate services to clients and their families whether that be within clinic, community or client’s home, which are based on the needs identified. This Administrative Support III position reports to the Care Manager of Access 24/7 within Addictions and Mental Health. The position provides clerical and front line administrative support to several services under the program. Administrative duties include providing support to clinical staff, data entry, checking in and updating clients’ electronic medical record (Connect Care), booking appointments, tending to the work queue, and managing patient flow in the waiting room. Client contact occurs over the phone and in person. The position also provides backup for other Administrative Supports in the program as well as any other administrative duties as assigned.
Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Recovery Alberta
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Access 24/7
• Primary Location: Edmonton Comm Health Hub North
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details