Your Opportunity:
The main purpose of this role is booking and reception. This role manages incoming referrals and books appointments for a staff of 30 clinicians who work out of the Medicine Hat sites within Chronic Disease Management in the Southeast zone. This position will navigate incoming referrals as appropriate and consult with Clinical Team Lead when necessary to ensure timely access to services. This role will support all AHLP programs: Diabetes, Cardiac Rehab, Supervised Exercise, Weight Management, Chronic Pain and COPD. As front line reception for the AHLP site, this role attends and assists patients and members of the public as they arrive and is responsible for answering multi-line telephone and directing calls appropriately. Included in the daily duties would be attending patients in Connect Care, booking and rebooking appointments as needed and navigating inquiries to the appropriate person as well as completing reminder calls. This position is part of Primary Care Alberta. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.
Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Primary Care Alberta
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Alberta Healthy Living Program
• Primary Location: River Heights Professional Cen
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details