Your Opportunity:
The Administrative Support III is responsible for the delivery of central reception and switchboard services for Children, Youth and Families, Addiction and Mental Health at the Rutherford Mental Health Clinic. This position will be in contact with children, youth, and families who are dealing with moderate to severe addiction and/or mental health concerns. An interdisciplinary team, consisting of Psychiatrists, Mental Health Therapists, and clinical program support staff provides the services. Reporting to the Care Manager, Administrative Support III assesses work priorities and adjusts tasks accordingly to ensure the efficient completion of all duties. Primary responsibilities include receiving clients and visitors to the clinic, checking clients in on Connect Care, updating patient demographic data, and answering and responding to calls including booking appointments and directing inquiries for service. Additional administrative duties include data entry, compiling statistical information, typing correspondence, transcription of letters and mental health assessments, filing, photocopying, payroll entry, and ordering equipment and supplies. Administrative Support III is the initial point of contact for patients and families and must have excellent customer service skills and compassion for families with mental health and addiction concerns. Please note that the current schedule is Monday to Friday, days, and this could change in the future depending on the needs of the clinic. At the time of the interview, you may be required to demonstrate your computer knowledge and proficiency by completing a hands-on assessment. You must demonstrate sufficient typing speed to meet workload demands and navigate various computer programs.
Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Recovery Alberta
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Children, Youth & Families, Addiction and Mental Health
• Primary Location: Rutherford Health Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details