Administrative Support IV at Alberta Health Services
Calgary, AB T3B 6A8, Canada -
Full Time


Start Date

Immediate

Expiry Date

30 Aug, 25

Salary

26.07

Posted On

24 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Classification, Multi Site, Union

Industry

Hospital/Health Care

Description

Your Opportunity:
Join our Administrative Support team in the Ambulatory Outpatient Clinics! The Alberta Children’s Hospital (ACH) is a bright modern, family centered facility that is a cornerstone for quality care and research for the children of Calgary and southern Alberta. ACH is the largest public hospital for sick children in Alberta. ACH was built with family centered care in mind and prides itself on engaging patients and families on a regular basis through a family centered approach to care. As an Administrative Support IV, you will work both collaboratively and independently with a multi-disciplinary team within the Dental Clinic. You will perform a variety of administrative support duties including but not limited to: reception duties, answering telephone calls and communicating with patients, registering patients for clinic appointments, preparing/creating patient charts, maintaining patient records and documentation, scheduling/booking appointments, and other clerical duties as required. You will be expected to demonstrate exceptional customer service and telephone etiquette skills when communicating with the children and families in the outpatient clinics. As the Admin Support IV you will be self-directed; have strong communication, professionalism and customer service skills; demonstrate critical thinking, time management, confliction resolution, decision-making and problem-solving skills; accurately collect & document information in a timely manner; be adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail; and demonstrate an attitude of respect, caring, and compassion for all patients and families in our care.
Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Acute Care Alberta: N
  • Primary Care Alberta: N
  • Recovery Alberta: N
  • Classification: Administrative Support IV
  • Union: AUPE GSS
  • Unit and Program: Dental Clinic
  • Primary Location: Alberta Children’s Hospital
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
Responsibilities

Please refer the Job description for details

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