Your Opportunity:
Are you a detail-oriented and proactive professional who thrives in a dynamic healthcare environment? We are seeking an Administrative professional to play a vital role in ensuring the seamless operation of our clinics in Grande Prairie. In this role, you will be responsible for coordinating maintenance requests, managing office procurement, handling telehealth media inquiries, and booking appointments. Your exceptional organizational and decision-making abilities will be showcased in action as you manage day-to-day administrative requirements, facilitating efficient workflow and effective communication among our dedicated staff. Reporting directly to the Care Manager of the Complex Care Support Team, you’ll be a pivotal point of contact for various stakeholders, including physicians, geriatricians, a geriatric psychiatrist, and contracted partners. Your interpersonal finesse and superb customer service acumen will be essential as you interact with individuals both in-person and through phone/email communications. The ability to tackle challenges head-on is a must, as you will face diverse situations and rapidly shifting priorities. You will also have the unique chance to interact daily with dementia patients and their families. Your compassionate approach may involve offering comfort, striking a gentle conversation, and referencing the schedule to trigger their memory, potentially involving emergency contacts or colleagues for support. To excel in this role, you should have remarkable conflict resolution, critical thinking, and problem-solving skills. Your ability to adapt to changing circumstances and manage multiple demands will be key. Join us in this fulfilling opportunity to make a positive difference in healthcare every day. Apply now and become an essential part of the Complex Care Support Team, Grande Prairie Clinics.
Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: NZ Specialty Teams - Complex Care Support Team
• Primary Location: Grande Prairie QE II Hsp/Mac
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details