POSITION OVERVIEW

The Administrator, Personal Insurance, supports the success of our clients and business operations. The role involves administrative duties such as monitoring and managing email correspondence, scanning and attaching documents to client accounts, mailing packages, and processing various client requests. As well as supporting broker referrals, residential program renewals, and additional administrative tasks as needed.
This is an on-site role at our Courtenay location.

REQUIREMENTS:

• Administration or related experience in the insurance industry is an asset.
• Previous experience using Epic or other broker management systems is preferred.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent written and verbal communication skills, with the ability to craft clear and professional emails and documents.
• Ability to build and maintain positive relationships with clients and brokers.
• Inquisitive nature and strong problem-solving skills, with a focus on understanding and meeting client needs.
• Collaborative team player with the ability to work independently when needed.
• Positive attitude and strong interpersonal skills.
• Detail-oriented, with a focus on accuracy in document management and data entry.
  Waypoint is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.