Administrative Support Rep - Customer Service at Harmar Mobility LLC

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Salesforce, Syspro, CRM, ERP, Microsoft Office, Communication Skills, Project Prioritization, Invoice Processing, Purchase Orders, Technical Support

Industry

Medical Equipment Manufacturing

Description

Description Want a fulfilling job while working for a Great Place to Work-certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road. The Veterans Administration Support Rep will have the following responsibilities: Process invoices from Installers through Syspro Process internal purchase orders through Salesforce Follow up on pending installation appointments with installers Follow up on installation completion confirmations with customers Respond to phone or email inquiries from VA Purchasing Agents, installers, customers, and Internal sales team Ability to manage and prioritize multiple projects. Detail oriented and thorough in completing work tasks. Knowledge of principles and processes for providing customer service and/or technical support. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Requirements Prior Customer Service and/or Administrative Assistant experience Familiar with SalesForce or some type of Customer Relationship Management Program (CRM) Familiar with Syspro or some type of Enterprise Resource Planning system (ERP) Excellent communication skills, both verbal and written. High performance team oriented environment. Foster and promote a culture of continuous improvement. Ability to interface effectively and positively with all members of the organization, suppliers and customers. Computer literacy for basic Microsoft Office applications. Self-starter, able to succeed in a dynamic work environment. Strong Leadership skills. Willingness to do hands-on work within a team environment.

Responsibilities

The role involves processing invoices and purchase orders using Syspro and Salesforce while coordinating installation appointments. The representative also handles inquiries from VA purchasing agents, customers, and internal sales teams.