We are currently seeking a highly motivated, well-mannered, and detail-oriented person to join our team, where you will play a crucial role in providing exceptional office and customer service support.

In this position, your responsibilities will include but not limited to:

• Maintain a high level of professionalism with clients as first point of contact and work to establish a positive rapport with every caller and walk-in customer
• Receive and forward telephone and email enquiries and provide general information to customers
• Account receivables / collections
• Process payments in person, by phone or email
• Type and proof read reports, documents, etc
• Perform office support duties such as photocopying, scanning correspondence and filing
• Maintain office supplies
• Back up support to management and scheduling as needed
• Reconcile monthly credit card statements
• Service coordinating
• Willing to assume new duties as required

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Intermediate proficiency using Microsoft Office (Word, Excel and Outlook)
• QuickBooks
• Adobe Photoshop

QUALIFICATIONS

• At least 2 years of office experience, including customer service with direct public contact
• Excellent organizational skills, a high degree of accuracy and attention to detail
• Possess excellent word processing/typing skills (40 wpm minimum)
• Excellent verbal and written communication skills
• Must possess strong customer service skills and demonstrate the ability to work well independently and as part of a team, and able to quickly adapt to changes in work volume and pace

PRE-EMPLOYMENT REQUIREMENTS

• Applicants may be tested for appropriate skills and asked to provide proof of qualifications
• Job Type: Full-time
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week

• Maintain a high level of professionalism with clients as first point of contact and work to establish a positive rapport with every caller and walk-in customer
• Receive and forward telephone and email enquiries and provide general information to customers
• Account receivables / collections
• Process payments in person, by phone or email
• Type and proof read reports, documents, etc
• Perform office support duties such as photocopying, scanning correspondence and filing
• Maintain office supplies
• Back up support to management and scheduling as needed
• Reconcile monthly credit card statements
• Service coordinating
• Willing to assume new duties as require