ADMINISTRATIVE SUPPORT SPECIALIST

The Administrative Support Specialist responsibilities will include but are not limited to: Read and become familiar with ITFDC marketing messages, policies and procedures, and provider handbook. A high school diploma is required; however, a college degree is preferred for this position. The person filling this position is also required to be in the office, Monday - Friday. Job duties include:

• Process and complete all stages of enrollments – collecting initial enrollment paperwork and being responsible for collecting all paperwork to complete an enrollment, coordinating signatures of parents and providers on all necessary paperwork.
• Know how to use PandaDoc for processing enrollment paperwork.
• Follow up with parents starting care to make sure all enrollment documents are completed.
• Handle parent calls regarding any enrollment issues or questions.
• Process all changes and terminations as necessary.
• Coordinate with bookkeeper issues regarding payments; enrollment issues.
• Give top priority to tasks requested of Executive Director.
• Attend all staff meetings and take staff meeting minutes.
• Shredding of documents.
• Scanning of documents.
• Filing paperwork.
• Cover the front desk as needed.
• Provide back-up for answering phones to assist parents and providers as needed.
• Complete and sign time sheets in timesheets.com by the first working day of each month.
• Complete monthly time in and time out sheets to be submitted with your time sheet.
• Turn in Mileage logs by the first working day of each month.
• Turn in cell phone reimbursement by the first working day of each month.
• Assist office with other requests as needed.
• Assist Workforce Development program with making family member telephone interviews for new providers and any follow ups related to new provider applicants.
• Assist with training reminder calls as needed.
• Open copy room, check voicemail, check mail, check for faxes if first in the office.
• Process Child Care Plus (CCP) forms.
• Handle all calls from parents or providers regarding CCP.
• Assist new providers with filling out demographic forms, applications, making copies of ID’s etc. for Provider Orientations (Workforce Development).
• Assist providers with scheduling finger printing as needed.
• Assist front desk with mailings (monthly statements, W-2’s.
• Assist as needed with providing provider referrals to parents looking for care.
• Update provider telephone list.

Infant Toddler Family Day Care offers a competitive salary and an excellent benefits package: 13 days of annual paid leave; 18 paid holidays per year; health insurance available; short term disability and generous retirement plan.
Infant Toddler Family Day Care is an Equal Opportunity Employer.
Job Type: part time
Salary: $17.00
Expected hours: 20 hours per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person
Job Type: Part-time
Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

• Process and complete all stages of enrollments – collecting initial enrollment paperwork and being responsible for collecting all paperwork to complete an enrollment, coordinating signatures of parents and providers on all necessary paperwork.
• Know how to use PandaDoc for processing enrollment paperwork.
• Follow up with parents starting care to make sure all enrollment documents are completed.
• Handle parent calls regarding any enrollment issues or questions.
• Process all changes and terminations as necessary.
• Coordinate with bookkeeper issues regarding payments; enrollment issues.
• Give top priority to tasks requested of Executive Director.
• Attend all staff meetings and take staff meeting minutes.
• Shredding of documents.
• Scanning of documents.
• Filing paperwork.
• Cover the front desk as needed.
• Provide back-up for answering phones to assist parents and providers as needed.
• Complete and sign time sheets in timesheets.com by the first working day of each month.
• Complete monthly time in and time out sheets to be submitted with your time sheet.
• Turn in Mileage logs by the first working day of each month.
• Turn in cell phone reimbursement by the first working day of each month.
• Assist office with other requests as needed.
• Assist Workforce Development program with making family member telephone interviews for new providers and any follow ups related to new provider applicants.
• Assist with training reminder calls as needed.
• Open copy room, check voicemail, check mail, check for faxes if first in the office.
• Process Child Care Plus (CCP) forms.
• Handle all calls from parents or providers regarding CCP.
• Assist new providers with filling out demographic forms, applications, making copies of ID’s etc. for Provider Orientations (Workforce Development).
• Assist providers with scheduling finger printing as needed.
• Assist front desk with mailings (monthly statements, W-2’s.
• Assist as needed with providing provider referrals to parents looking for care.
• Update provider telephone list