The Administrative Support Specialist is part of the heartbeat behind our mission. You’ll help keep finance, development, and operations running smoothly—owning AR/AP in QuickBooks Online, organizing vendor files, shepherding grant deadlines & donor acknowledgments, board meetings and minutes. If tidy spreadsheets, proactive communication, and purpose-driven work excite you, we’d love to meet you.

QUALIFICATIONS AND SKILLS:

• Pass a pre-employment background check.
• Valid Tennessee driver’s license. Ability to obtain an F-Endorsement within 14 days of hire (Tennessee Residents only), 3-year clean MVR, NO DUI/DWI.
• Reliable transportation and automobile liability insurance.
• Ability to read, write, and understand verbal and written instructions.
• Successfully complete and maintain all training, including online Relias Learning courses.

EDUCATION & EXPERIENCE:

• Associate’s or bachelor’s degree in Business Administration, Accounting, or related field
• Minimum 2 years relevant experience in AR/AP and general administration
• Experience with accounts payable/receivable, bookkeeping, or nonprofit finance is strongly preferred

ADDITIONAL SKILLS:

• Strong attention to detail and organization.
• Effective written and verbal communication skills.
• Ability to prioritize, multitask, and thrive in a dynamic team environment.
• Professional discretion and commitment to confidentiality.

Organization Conformance Standards for all positions:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally and courteously with other employees, members, stakeholders and partners.
• Work effectively as a team contributor on all assignments.
• Function in highly stressful circumstances.
• Maintain a high level of professionalism and to conduct business in an ethical manner at all times.
• Maintain regular and punctual attendance.

GENERALIST ROLE:

• Maximizes opportunities to engage Clubhouse members in daily administrative projects
• Participates in staff rotation of Clubhouse meetings, social activities, holiday, and event coverage
• Work side-by-side with Clubhouse members while upholding the Psychosocial Rehabilitation components of the Program
• Serves as Transitional Employment Co-Placement Manager
• Transport Clubhouse Members as needed; driving AIM company vehicles (bus training is provided)
• Other Duties as assigned