Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Administrative Support Specialist (Call Center) at Tax Defense Network, A MoneySolver Company

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Organization, Detail Oriented, Stress Tolerance, Good Communication Skills, Attention To Detail

Industry

Financial Services

Description

Description This role is hybrid after 60 days of in office training is complete. SUMMARY OF POSITION: The role requires an employee to be on the phone, contacting the IRS to collect federal & business debt information. You must have NO Debt with IRS or Open Issues in order to obtain a PTIN. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Contact IRS all day to obtain compliance checks for Federal & Business • Translating information into system in a timely manner for next department to obtain • Respond to any 2nd Request that come through other departments • Save Transcripts that come in from IRS • Multitask by putting lines on hold while on with IRS so you don’t have any downtime SKILLS, KNOWLEDGE, AND ABILITIES: • Verbal and written communication skills • Organization and highly detail oriented • Stress tolerance • Good Communication Skills • Attention to detail Requirements EDUCATION AND EXPERIENCE: • Minimum education is High School Diploma • Proficiency with the MS Office Applications • Keyboard skills • Compliant with filing all tax returns with the IRS • NO Debt with IRS or Open Issues in order to obtain a PTIN #

Responsibilities

The role involves contacting the IRS to collect federal and business debt information and translating that information into the system for other departments. The employee must also respond to second requests and manage multiple calls efficiently.