Administrative Support Specialist at Children and Families First Delaware Inc

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Data Management, Excel Spreadsheets, Medical Billing, Claims Submission, Record Keeping, Office Procedures, Organizational Skills, Time Management, Communication Skills, Client Interaction, Confidentiality, Statistical Analysis, Referral Management, Appointment Scheduling, Volunteer Supervision

Industry

Individual and Family Services

Description

Description Community-based Mental Health Therapy Program is seeking administrative support. Serve in the role of providing administrative support for assigned program(s), assisting with documentation, management of data sets, creation, and management of Excel spreadsheets, extracting data for reports including, but not limited to: o generating and disseminating productivity reports and productivity summarization reports monthly, quarterly and annually; o maintain community referral lists; o compiling or assisting in the compilation of statistical information for special reports. o conducting referral follow ups and related communications; o assist with assigning clients to programs; o updating waiting lists; and o maintain and revise program schedules Medical Billing & Claims Submission o Responsible for preparing, reviewing, and submitting medical claims on a monthly and/or quarterly basis in accordance with payer requirements and regulatory guidelines. o Ensures accuracy and completeness of all billing information, including coding verification, supporting documentation, and reconciliation of therapeutic services provided. o Monitors claim status, follows up on rejections or denials, and coordinates corrections or resubmissions to ensure timely reimbursement and maintain accurate financial records. · Prepares and copies correspondence, records, and reports as assigned. Corresponds by mail and/or telephone with potential clients regarding their service. Take minutes at meetings as assigned. May collect payments from clients, as appropriate. Reconcile invoices, as appropriate. Orders and maintains supplies, as required. Submit check requisitions and/or gift card requests, as needed. Schedules client appointments as appropriate. · Maintains files and records · Provides front desk receptionist lunch-time coverage, and back-up coverage as assigned. · Supervise volunteers as assigned. · Establishes and maintains professional relationships within the agency and community. · May transport clients, as assigned. · Maintains agency standards regarding confidentiality and quality. Attend community meetings and assist with program outreach, as assigned. Serves on staff committees as assigned and/or approved Part-Time (30 hours/week) with benefits Benefits include: Health, Dental and Vision Insurance Vacation, Sick and Holiday Pay Tuition Assistance 401 (k) with matching Life Insurance EAP Service Requirements EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); minimum of two years previous secretarial experience and/or training; or equivalent combination of education and experience. AA degree in business/admin support functions desirable QUALIFICATIONS Ability to manage and analyze program data. Ability to write summaries of program activities, operations for reports. Advanced working knowledge of Microsoft Office and Outlook. Advanced Excel skills. Previous experience with Apricot data system, desirable. Accurate typing and/or word processing skills. Previous experience with office equipment (computers, fax, calculator, photocopier, voice mail, telephones, etc.). Knowledge of record keeping, filing, and general office procedures. Good telephone skills. Ability to work independently and accurately. Ability to respond appropriately to the cultural differences present among the agency’s service population. Strong organizational and time management skills. Possess a valid driver’s license with a safe driving history.

Responsibilities

The Administrative Support Specialist provides administrative support for a community-based mental health therapy program, including documentation, data management, and medical billing. Responsibilities also include client communication, maintaining schedules, and assisting with program outreach.