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Administrative Support at Swan Career Site
, , Mauritius -
Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Control, Proposal Processing, Customer Service, Record Keeping, Communication Skills, Interpersonal Skills, Microsoft Office Suite, Task Prioritization, Team Player

Industry

Software Development

Description
Main Duties and Responsibilities Quality Control: Ensure accuracy and completeness of proposal forms. Proposal Processing: Handle the processing of proposals using the designated software. Follow-Up: Track acceptances and medical requests. Premium Processing: Process first premiums received via account transfer. Cash Transactions: Manage cash transactions with customers and issue receipts for Swan Life Ltd and Swan General Ltd. Bank Form Completion: Filling out direct debit or standing order forms. Customer Service: Respond promptly to customer queries. Record keeping: Maintain accurate and organised records, files and databases. Debtor Follow-Up: Contact customers to resolve outstanding payments and record repayment arrangements. Ensure adherence to all relevant regulations and procedures. Candidate's Profile Higher School Certificate (HSC) or equivalent. Minimum 1 year working experience in the life insurance sector and customer service. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite. Ability to prioritize tasks and work independently. Be a team player. Note: Offer will be made initially on a fixed term contract of 3 months and person will be based at Cascavelle branch. The Company reserves the right: 1. To convene only the best qualified candidates to participate in the selection exercise. 2. Not to make any appointment following this advertisement.
Responsibilities
The Administrative Support role involves ensuring the accuracy of proposal forms and processing proposals using designated software. Additional responsibilities include managing cash transactions, maintaining records, and providing customer service.