Your Opportunity:
Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? PSSS supports the day-to-day scheduling tasks of AHS employees & managers. As the Administrative Support V - Scheduler Team Lead, you’ll provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads & determining clerk duties in collaboration with the SSC Manager. The successful lead will efficiently process payroll with timekeeping in ESP, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective & make the necessary corrections for accurate delivery of pay. You will provide scheduling support for Unit Managers, Unit Charge Nurses & Relief Team Managers to ensure unit work plans & staff schedules/assignments are up to date & maintained through ESP. Leveraging strategic communication & problem-solving skills will be key in the ongoing collaboration with Unit/Site Managers to resolve high priority scheduling issues in ESP. Your scheduling expertise will enable the ability to anticipate unit staffing needs & communicate these needs effectively to your client groups. Dynamic customer service skills will also be used to fluidly support your clients in optimizing the use of ESP & helping to extract information from staffing/scheduling reports & related statistics. The Team Lead will act as a mentor for peers & must actively promote & facilitate a positive environment in the workplace by fostering a team attitude of acceptance & tolerance. The Scheduling Lead will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team & for internal clients. Scheduling Team Lead will be assigned to support North Zone & the correlative SSC hours of operation.
Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Acute Care Alberta: N
• Primary Care Alberta: N
• Recovery Alberta: N
• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Provincial Staffing Shared Services
• Primary Location: Sturgeon Community Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details