QUALIFICATIONS CONSIDERED:

• Post-secondary education relevant to administrative, legal, or human services fields.
• Proficiency in Microsoft Office Tools
• Ability to relate and interact in a supportive, courteous, and understanding way with the public, professionals in the community, the people we serve, and colleagues
• Adaptability, emotional resilience, and the ability to manage competing priorities in a fast-paced environment where urgent situations may arise is an asset.
• The ability to work co-operatively with, support and assist staff in the performance of their duties.
• Effective communication skills and the ability to relate effectively to people.
• A good understanding of English grammar and the ability to edit written material,
• Bilingual- French Speaking would be considered an asset
• Exceptional organizational skills and superior time management skills.
• The ability to type quickly and accurately as well as good computer skills.
• Knowledge of Agency services.
  Job Types: Full-time, Fixed term contract
  Contract length: 18 months
  Pay: From $45,233.00 per year

Benefits:

• Company pension
• Employee assistance program
• On-site parking
• Paid time off
• Work from home

Work Location: In person
Application deadline: 2025-08-2

• Provide administrative and clerical support to staff including typing, filing, organizing case files, data entry, and correspondence.
• Prepare and distribute correspondence, forms, and other documents as needed
• Maintain and update client and staff contact lists, calendars, and directories
• Greet clients, visitors, and staff in a professional, trauma-informed, and culturally sensitive manner
• Respond to in-person and telephone inquiries with discretion and empathy
• Maintain a welcoming and safe reception area for children, youth, and families
• Coordinate with caseworkers, supervisors, and external partners as needed
• Provide reception coverage
• Provide support in coordinating and scheduling supervised access visits and volunteer driver assignments, in collaboration with agency staff, resource parents, and families served by the Agency as required.
• Ensure accurate and timely data input and integrity in CPIN and any related agency systems; generate reports and maintain confidentiality of records.
• To attend and participate and take minutes in Team/Department meetings, staff meetings, in-service training sessions and other meetings as requested.
• To provide the personal information in a manner that is consistent with the legislative and regulatory requirements, CPIN business harmonization and the Agency’s strategic directions.
• To receive and respond to all personal information requests regarding information in the custody of the Agency and commission legal documents as required.
• Perform other duties as assigned based on service demands.