Job Requisition ID: 48247
Opening Date: 08/15/2025
Closing Date: 08/28/2025
Agency: Department of Human Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Salary: $9,500 - $11,500 per month ($114,000 - $138,000 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Excluded - Federally Funded

WHY WORK FOR ILLINOIS?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION OVERVIEW

The Division of Early Childhood (DEC) is seeking to hire a dynamic, organized, and detailed-oriented employee. DEC is one of six divisions within the Illinois Department of Human Services (IDHS). The position serves as the Administrative Supports Administrator for the Office of Operations within the Division.; Directs, coordinates, evaluates, and monitors the activities of operational and program personnel, through subordinate supervisors; Acts authoritatively on policy-making issues impacting statewide operations; Develops short and long-term strategic plans to monitor and ensure progress toward accomplishment of the goals, objectives, and benchmarks; Conducts quantitative and qualitative research and analysis to identify effect relationships among Early Childhood services for planning purposes; Plans, organizes, develops, revises, implements, tracks, and monitors various formal intergovernmental agreements, data sharing agreements, and/or memorandums of understanding to promote continuity of statewide services; Verifies the organization’s processes to promote equity, social and racial justice, inclusion, and diversity; Serves as full-line supervisor; Generates various routine and ad hoc statistical and/or written reports, presentations, and dashboards, using available technology. Assists in completing highly complex and specialized studies; and Plans, coordinates, develops, implements, and evaluates policies, standards, and procedural guidelines for effective management processes. DEC serves to strengthen and centralize Child Care, Early Intervention, Home Visiting, and Migrant and Seasonal Head Start within IDHS. The DEC vision is for Illinois’ pregnant persons, young children, and families to have the supports they need to achieve their full potential. The DEC mission is to enhance equitable access to Child Care, Home Visiting, and Early Intervention programs and services that support whole child development. DEC is committed to the following guiding values: Whole Child Focus, Quality Service Delivery, Equity, Relentless Pursuit of Mission, Respect and Dignity, and Stability and Sustainability.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with course work in business or public administration.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience conducting quality assurance for early childhood program services for a public or private organization.

PREFERRED QUALIFICATIONS

• Two (2) years of professional experience in creating, updating, understanding, and implementing early childhood, or other state and/or federal rules, policies, and procedures.
• Two (2) years of professional experience in developing, implementing, and evaluating written processes, procedures, and guidelines for successful operations management in a public or private business organization.
• Two (2) years of experience in supervising and managing personnel, assigning work, providing guidance to subordinates, recommending, and implementing counseling and/or discipline activities following collective bargaining agreements, training staff, and approving time off.
• Two (2) years of professional experience in performing and evaluating internal comprehensive continuous quality improvement activities (e.g., quality assurance, analysis, and assessment) for a public or private business organization.
• Two (2) years of professional experience in demonstrating extensive strategic and data mining/analysis skills to translate raw data/information into formal statistical and/or written reports and PowerPoint presentations for strategic planning purposes.
• Two (2) years of professional experience in communicating, orally and in writing, in a clear and concise manner with diverse stakeholders and professional organizations to promote the organization’s goals, objective, and benchmarks.

CONDITIONS OF EMPLOYMENT

• Requires ability to travel extensively with overnight stays.
• Requires advanced proficiency in Microsoft Office Suite, Teams, SharePoint, and OneDrive, to plan, develop, and execute documents and projects from start to finish.
• Requires advanced proficiency in Power BI, Business Objects, or other applications used in data collection and analysis to manage and create shared content, building folders and lists, share and receive documents.
  *All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
  Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
  Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762
  Division of Early Childhood
  Office of Operations
  Bureau of Administrative Supports
  Agency Contact: DHS.HiringUnit@illinois.gov
  Posting Group: Leadership & Management; Social Services

• Serves as the Administrative Supports Administrator for the Division of Early Childhood.
• Manages, evaluates, and implements intergovernmental contacts and corresponding agreements [e.g., Intergovernmental Agreements (IGAs), Data Sharing Agreements (DSAs), and Memorandums of Understanding (MOU)] to initiate, modify, implement, and/or plan for collaborative service delivery.
• Serves as full-line supervisor.
• Co-Creates and implements technology adaptations and improvements, including, but not limited to increasing the Automated Telephone Billing system usage, enhancing the Child Care Management System, developing Web-Based applications, and assisting in completing highly complex and specialized reports and studies (to evaluate and identify program effectiveness and efficiencies.)
• Develops, implements, and evaluates policies, standards, and procedural guidelines for the effective management, and continuous improvement of the Administrative Support Unit operations.
• Participates in training as necessary to strengthen both staff and the Division.
• Performs other duties as assigned or required, which are reasonably within the scope of duties enumerated above.