We are currently seeking an Administrative Team Lead to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World! The Administrative Team Lead executes administrative duties and oversees the site support specialists to ensure smooth daily operations within Pediatrics Plus. The Administrative Team Lead will exhibit strong leadership skills, excellent communication abilities, and a solid understanding of administrative processes. The Administrative Team Lead will coordinate tasks efficiently, resolve issues promptly, and maintain a positive work environment.

EDUCATION/ CERTIFICATION:

• High School Diploma or equivalent.
• Bachelor’s Degree, preferred.
• 3+ years’ experience in a related field, preferred.

SKILLS/ ABILITIES:

• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Basic computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
• Ability to handle multiple tasks in a very busy environment.
• Ability to read and interpret documents such as safety rules, policies, and other company documents.
• Ability to author routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Report for work dressed appropriately and complies with company policies regarding the dress code.
• Ability to maintain regular and punctual attendance.
• Ability to complete tasks in a timely manner.
• Must possess a valid driver’s license in the state of Arkansas.
• Travel will be required.

• Open the clinic each day by working a 7:00 AM to 4:00 PM scheduled shift.
• Control all scheduling for both ABA services and classroom coverage.
• Coordinate RBT projects by reaching out to administration and BCBAs.
• Schedule initial and follow-up calls to families.
• Track and maintain all occurrences.
• Complete morning timecard corrections for preschool.
• Complete required reporting for therapy, preschool, and ABA services.
• Monitor Prior Authorization and Treatment Documents.
• Complete required process for incoming new patients and patient discharge including management of systems.
• Manage expenses and complete expense report.
• Help to oversee additional administrative roles and completes one-on-one meetings with those roles.
• Assist with interviews as needed.
• Participate in one-on-one meetings with leader.
• Oversee special events and communicate items as needed to the marketing team for addition to the company newsletter.
• Monitor compliance for several areas including, but not limited to, CPR certification, safety recall list, therapist license display, labor law posters, BT/RBT compliance/timelines, Hallpass, and audits.
• Act as a liaison for early intervention services.
• Control and submit Sunshine Fund Requests.
• Report items of concern or add repair needs to the maintenance list and monitor for completion.
• Communicate site IT needs to leader or IT team.
• Control all communication and oversight of cleaning team.
• Communicate with team members and outside providers with clarity and in a professional and timely manner.
  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.