JOB POSTING: ADMINISTRATIVE VICTIM SERVICES WORKER – RAVEN’S NEST

Location: Duncan, BC
Hourly Wage: $26.00 – $28.00 per hour
Hours: 32 to 37.5 hours per week, as funding allows
Start Date: ASAP
Benefits: Extended health and dental after three-month probation, including employer-paid RRSP contributions

Why Join Us?

• Meaningful Impact: Be part of a child- and youth-focused team addressing abuse, online exploitation, and child welfare through a trauma-informed lens.
• Collaboration & Innovation: Work within a multidisciplinary team and national network of CYACs to deliver holistic, rights-based support.
• Supportive Workplace: Join an organization grounded in feminist values, equity, and community-driven change.

About Raven’s Nest
Raven’s Nest is a Child and Youth Advocacy Centre (CYAC) located in the Cowichan Valley, supporting children and youth who have experienced or witnessed violence. We offer integrated services that reduce systemic barriers for young victims and their non-offending family members as they navigate complex justice and social systems. Raven’s Nest is one of approximately 50 CYACs across Canada, working in partnership with police, child protection, health, and victim services to provide trauma-informed, wraparound care.
About the Role
The Administrative Victim Services Worker plays a key role in coordinating Raven’s Nest and ensuring children, youth, and families receive seamless, compassionate support. This position combines client-facing work with administrative leadership, ensuring high-quality service delivery and inter-agency collaboration.
Key Responsibilities

ESSENTIAL QUALIFICATIONS:

• Relevant post-secondary education and at least 5 years of related experience, or a combination of education and equivalent training.
• Proven experience supporting children, youth, or families impacted by trauma or abuse.
• Familiarity with the Canadian criminal justice system and trauma-informed practices.
• Valid Class 5 Driver’s License and access to a personal vehicle.
• Valid First Aid certification.
• Excellent interpersonal, organizational, and communication skills.
• Satisfactory Vulnerable Sector Criminal Record Check.
  Hiring Preference & Commitment to Reconciliation
  CWAVS holds a human rights exemption under the BC Human Rights Code that allows us to prioritize hiring Indigenous (First Nations, Métis, and Inuit) applicants for this position. Indigenous applicants are strongly encouraged to apply.
  We are committed to decolonization, reconciliation, and equity. We value lived experience and seek applicants who share our vision of inclusive, community-driven social change.
  How to Apply
  To apply, please send your cover letter and resume to:

Please refer the Job description for details