REQUIRED SKILLS AND EXPERIENCE

Essential:

• Solid Intermediate Excel skills, ability to filter, sort data, sum if and pivot tables.
• Solid PowerPoint presentation writing skills to complete monthly and quarterly reports.
• An eye for detail and the confidence to request further clarifications where necessary and apply professional scepticism.
• Professional manner and people skills to work with operations managers and their support staff.
• The successful candidate should also be able to familiarize themselves with the nature of the business and integrate quickly with the team and other divisions within the group.
• Whilst long hours are not expected, certain days of the month will be busy.
• Full clean driving license as occasional travel may be required.

Desirable:

• Previous experience of inputting data for billing applications would be ideal.
• Previous experience in note taking and attending HR investigations.

ROLE OVERVIEW AND PURPOSE

Main Purpose of the Role: Support the Hard and Soft services team within the Galleries Shopping Centre with various administrative duties and assist with reporting and data compiling. Input of data into various operational performance trackers and to highlight any failings.
Main Working Relationships: Reporting to the Soft Services Manager Also working closely with the operational Hard Services teams to ensure that any additional works identified are quoted or attended in good time and to ensure relevant paperwork and IT systems are updated and that invoices are submitted in good time.

KEY RESPONSIBILITIES

• Raising quotes onto ELOG Books and following through process / requirement to the completion of the works.
• Manage the onsite Scooter Mobility Program-this includes sign up booking in/out
• Manage E-logs for all reactive works through Hard and soft Services Effective communication with operations to ensure completion of all additional works.
• Raising Purchase orders for site along with Inputting on to relevant Spreadsheets
• Ensuring systems both internally and externally are updated with the correct information and documentation.
• Collate monthly/quarterly reports liaising with site.
• To communicate effectively with clients and to be commercially aware of possible future opportunities.
• Effective billing & purchasing of all additional works jobs once they are complete.
• Collating, checking, and sending the timesheets and deal with any issues and reporting requirements.
• Assist with the review and reconciliation within the accounting system.
• Support managers with recruitment, placing vacancies, shifting applications, and Holiday requests
• To track progression on mandatory ABM training and arranging out sourced training
• Support the teams note taking during HR investigations and other meetings
• Ensure that you work in a safe manner observing the Company Health and Safety policy and procedures.
• Other Ad Hoc tasks