PRINCIPLE RESPONSIBILITIES:

• Responsible for reception duties, welcoming clients
• Managing appointment diary
• Answering telephone and email queries
• Personal Assistance to the office manager
• Develop working relationships with clients
• Use excellent written and oral communication
• General administration tasks
• Develop an understanding of the Company’s methods and standards of work required.
• Become familiar with the Company’s administrative and office procedures.
• Become familiar with relevant software used by the Company, incl. Sage Line 50 Accounts, Iris, Payroo, Excel, Word and other Office Applications
• Take on additional projects / responsibilities as directed.
• Fulfil measures of effectiveness and meet competencies set for role.

OTHER DUTIES INCLUDE:

• Tracking financial transactions for a number of different clients, ensuring postings are accurate and entries can be explained.
• Reconciliation of bank and credit card transactions.
• Assist in preparation of VAT returns.
• Accounts preparation
• Assist with other bookkeeping duties.Managing clients including proposals and client onboarding.
• Communicate and liaise verbally and in writing between clients/visitors/enquirers and staff and to interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions
• Manage, organise and update relevant data using database applications
• Establish and maintain effective working relationships with co-workers, supervisors and clients, have a passion to go the extra mile to support client queries
• Maintain regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures
• Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
  Due to the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.
  The post holder will be required to work flexibly, in a rapidly developing office environment. It may be necessary to assist other staff from time to time.