About the Role

Toll Transitions is delivering comprehensive relocation and removal services to Government and Corporate clients, including the Australian Defence Force.

We are currently seeking a Defence Administrator to support the Defence account across reporting, data analysis, procurement, stakeholder coordination and operational administration.

This is a fast-paced role suited to someone who is highly organised, analytical and confident managing multiple priorities and stakeholders.

Key Responsibilities

• Prepare and present monthly, quarterly and annual reports.
• Analyse and interpret data and provide clear and meaningful reporting to management and clients.
• Monitor and report on key performance indicators (KPIs).
• Prepare professional reports, presentations and documentation for clients and management.
• Attend client meetings and coordinate meeting notes and minutes.
• Provide administrative and operational support to the Defence Account Manager and Operations Manager.
• Build and maintain strong working relationships with Defence stakeholders and internal teams.
• Support procurement activities, including preparing and managing Requests for Quotation (RFQs).
• Obtain and assess supplier quotations and assist with procurement decisions.
• Raise, process and monitor purchase orders (POs) in accordance with company and client requirements.
• Liaise with suppliers, Procurement, Finance and other internal stakeholders to ensure procurement activities are completed accurately and on time.
• Assist with pre-billing and billing processes, including monthly invoicing where required.
• Liaise with reporting developers to amend or create client and business-specific reporting.
• Assist with identifying service issues, investigating problems and implementing practical solutions.
• Support testing and implementation of business and process improvements.
• Maintain accurate records and documentation.
• Ensure tasks and reporting are completed within required deadlines.

About You

To be successful in this role, you will have:

• Australian Citizen or Permanent Resident - essential requirement.
• Previous experience in administration, operations, procurement, reporting or a similar role.
• Experience managing procurement activities, including RFQs and purchase orders.
• Strong Microsoft Office skills, particularly Excel, Word and PowerPoint.
• Strong analytical and problem-solving skills.
• Experience preparing reports and analysing data.
• Strong attention to detail and numerical accuracy.
• Experience working with KPIs, reporting or performance data.
• Excellent time-management and organisational skills.
• Strong written and verbal communication skills.
• The ability to manage competing priorities and work to tight deadlines.
• Strong stakeholder management and relationship-building skills.
• A customer-focused approach and professional communication style.
• The ability to work autonomously while contributing effectively within a team.
• The ability to quickly learn new systems, processes and industry requirements.

Important Requirements

• Must be an Australian Citizen or Permanent Resident.
• Must have no upcoming holidays or planned leave during the assignment.
• Ability to work from the Brisbane CBD office.
• Ability to meet the required start date and assignment duration.

Desirable

• Experience within transport, logistics, relocations or a similar operational environment.
• Previous experience working with Government or Defence clients.
• Knowledge of Defence structures, reporting requirements or relocation services.
• Experience with billing, invoicing or financial administration.
• Experience working with procurement systems or ERP platforms.
•