Job Role: Administrator (Parking Division)
Hours: Monday to Friday – 09:00am – 17:00pm (35 Hours per week)
Salary: £12.60 per hour
Start Date: ASAP
Location: Chester Business Park, CH4 9QE

• Supporting the business by ensuring all communication is managed to the highest level.
• Answering incoming calls and responding quickly and efficiently to emails.
• Replying to informal and formal representations submitted by motorists in relation to Parking Charge Notices (PCNs).
• Capturing of data, updating information, and keeping accurate records.
• Logging incoming mail against the relevant cases.
• Registering resident and business site permits.
• Assisting with payment plans; processing cheques and cards payments.
• Providing general advice to members of the public in writing and over the telephone relating to the PCN process.
• Updating internal software and systems.
• General administration tasks.